Central Collections Unit

The Central Collections Unit (“CCU”) is a unit within the Department of Revenue that assists Rhode Island state agencies in the collection of delinquent debts. The CCU’s mission is to collect these debts owed to the State of Rhode Island in the most cost-effective manner while employing the highest professional standards. With a dedicated collections staff, the goal of the CCU is to standardize the collection process for greater efficiency while providing excellent customer service.

Frequently Asked Questions

1. Rhode Island Traffic Tribunal Cases

  • To pay a Rhode Island Traffic Tribunal (RITT) debt in FULL you may pay online at https://publicportal.courts.ri.gov/PublicPortal.
  • If you cannot pay the full amount owed, you are encouraged to take the necessary steps to request placement on a payment plan by contacting the CCU by e-mail at [email protected] or by phone at 401-574-8791. Before you contact the CCU please fill out the following form:

2. All other State Agency Cases

Rhode Island General Laws § 42-142-1 establishes a central collections unit within the Department of Revenue (“DOR”) charged with assisting state agencies in the collection of certain statutorily designated debts owed to the state.

Created in 2018, the Central Collections Unit’s (“CCU”) sole mission is to track and collect delinquent debts owed to Rhode Island state agencies in the most cost-effective manner while employing the highest professional standards.

The referring agency is required to give the debtor notice of its intent to refer the debt to the CCU. The notice provides an opportunity for you to contact the agency to resolve the obligation prior to referral.

If you do not contact the agency, the debt is referred and the CCU creates a collection case for the debt and interest begins to accrue at eighteen (13%) per annum. A Notice of Referred Debt is sent with contact information and a payment voucher. Once the debt is referred to the CCU, all payments must be made to the CCU except for RITT cases which must be made on the online portal provided above.

To see if you are eligible for a payment arrangement, please fill out the Installment Agreement Form on the website and contact the CCU at 401-574-8791 or email at [email protected].

If you would prefer, you can contact the Administrative Officer listed on your notice.

Please email your new address to the CCU at [email protected] or send a letter to RI CCU, One Capitol Hill, Providence, RI 02908 Attn: Address Correction.

Please notify the CCU and the referring agency in the event that bankruptcy is filed. The CCU will stop collection actions until the bankruptcy has been discharged. If the debt survives bankruptcy, the CCU will resume collections.

To pay online, please visit the Central Collections Unit Online Debt Payment Service